To minimise postage costs, we use a variety of postage services, including Australia Post and couriers. We may also use recycled packaging materials.

For local customers of Kallista, Belgrave, Selby, Monbulk, and Emerald areas, please direct message to arrange local pick-up or delivery if you wish to avoid postage. ($5 - $10 delivery fee may apply to order)

We love designing and creating beautiful pieces, and we take great care to package them so they arrive safely to our customers. However with all fragile items, breakages can occur during transit. For peace of mind, extra delivery protection is automatically included in the cost of postage. Details of your protection/insurance will be forwarded upon confirmation of postage. If your item(s) arrive broken, please take a photograph immediately and contact us for assistance.